SMS – How it works
STEP 1 – DATA
When you first sign up to our service, we will ask you to send us your customer database if you have one. Don’t worry – we are fully data compliant and are registered with the Information Commissioners Office (ICO).
If you do not have an opted-in database, we can help.
STEP 2 – YOUR FIRST TEXT SEND
Simply send us your text wording (up to 160 characters) and let us know the date and time you would like it sent out, as well as the volume of customers it should go to. 48 hours’ notice is ideal but we can set up and send on the same day if needed.
STEP 3 – TESTING
We will send a test text to a mobile number of your choice. If you are happy with the test, let us know and the main broadcast will be scheduled to go out at a time specified by you.
STEP 4 – BROADCAST
The main text broadcast will commence on the date and time you have specified. If you have included a STOP message we will flag these to ensure recipients are not sent any further messages.